New Patients

Book a free Discovery call below

Book a free Discovery Call - Speak with one of our patient care coordinators to start your healing journey! Your Discovery Call is designed to walk you through the process of becoming a new patient, answer your questions, and help you schedule a personalized consultation with one of our licensed acupuncturists. Please be available at least 10 minutes before your appointment. We will call you at the number provided during booking.

You may also call us directly at (312) 757-1882.

Please Note: All Discovery Calls are conducted via telephone, not in person. Thank you!

Current Patients

Returning patients can book online below or call us directly at (312) 757-1882 to schedule your next visit.

Please note we have a 24-hour late cancellation/no-show policy with a $50 fee. We kindly ask that you notify us at least 24 hours in advance if you are unable to make your appointment. Thank you!


Policies

Traditional Chinese Medicine (TCM) is the general term for the style of medicine that most acupuncturists practice today. It encompasses many different healing methods–the most predominant being acupuncture and Chinese Herbal Medicine. These healing methods aim to stimulate and strengthen the body's ability to heal itself. Although TCM considers emotional, psychological and even spiritual factors as root causes of disease, TCM is popularly known for its ability to heal physical ailments such as pain and injury. Using TCM diagnostic tools and theory, acupuncturists aim to assess the condition of the body and the underlying cause of disease. This way, they strive to treat the root (cause) in order to treat the branch (symptoms). This provides for the best chance of a full recovery.

Cancellations/Late rescheduling

We value our time with you. We ask for a 24-hour cancellation notice when you cannot keep your scheduled appointment. In the event of an extenuating circumstance, special consideration will be given. In all other cases, patients will be responsible for a $50 missed appointment fee. Herb + Ōhm requires a credit card to be on file in order book and hold and appointment. We will use this card on file for any missed appointment fees.

Late Arrivals

We understand that life doesn’t always cooperate. Our time with you is important. If you’re going to be arriving late to an appointment, please alert the office as soon as possible. Arriving more than 15 minutes late will be considered a missed appointment. Again, if a special circumstance arises, it will depend on the practitioner’s schedule if your appointment can still be accommodated.

Payment

Herb + Ōhm accepts cash, VISA / MasterCard/Discover / AMEX / credit cards, Health savings account (HSA) cards, and Flex spending account (FSA) cards. Herb + Ōhm requires a credit card to be on file in order book and hold an appointment. Herb + Ōhm is also an in network provider with BCBS. Click here to learn more.

If you have further questions or prefer to speak with one of our administrative team, please call us at 312-787-1882.