PRIVACY

Privacy Policy

Introduction

Welcome to Herb + Ōhm. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website and interact with our services. We are committed to safeguarding your privacy and ensuring that your personal data is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA), as well as applicable Illinois state laws.

Information We Collect

Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

• Name
• Contact information (email address, phone number, etc.)
• Health information relevant to the services we provide
• Payment information

Non-Personal Information

We may also collect non-personal information such as:

• IP address
• Browser type
• Pages visited
• Date and time of access

How We Use Your Information

We use your personal information for the following purposes:

• To provide, manage, and improve our services
• To process and manage payments
• To communicate with you regarding appointments, treatment plans, and other relevant information
• To comply with legal and regulatory requirements

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• To Third Parties: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and IT support.
• For Legal Requirements: We may disclose your information if required to do so by law, such as to comply with a subpoena, legal process, or other legal obligations.
• For Medical Purposes: We may share your information with other healthcare providers involved in your care, subject to HIPAA regulations.

Protection of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes physical, administrative, and technical safeguards to ensure your data is secure.

Your Rights

Under HIPAA and Illinois law, you have certain rights regarding your personal health information, including:

• The right to access and obtain a copy of your health records
• The right to request corrections to your health records
• The right to request restrictions on certain uses and disclosures of your information
• The right to receive a notice of our privacy practices

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our website and improve our services.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and notify you by other means if necessary.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Herb + Ōhm
205 W. Randolph St. Suite 1800
Chicago, IL 60606
312-757-1882
info@herbandohm.com